Philips Lifeline
We’re the original and the largest
medical alert service provider
Discover the Philips Lifeline systems
At home
Our HomeSafe systems are perfect for people who spend more time at home.
Features include:
• Fall detection technology1
• Pendant and wristband options
• Water resistant6
• Landline and cellular connections
On the go
Our GoSafe systems are perfect for more active adults, at home and on the go.
Features include:
• Up to six location technologies including GPS
• Fall detection technology1
• Water resistant6
• Landline and cellular connections
Interested in our medication dispenser? View Medication Dispenser
Benefits of our medical alert systems
24/7, 365 Support
Our personal alert services give you fast, reliable access to a trained North America-based, Response Associate 24/7 at the push of a button.
Fall Detection
AutoAlert smart sensors can identify a fall and instantly alert the Philips Response Center1. Only available in certain systems.
Personal Care Plan
You remain in control of your life, and you choose how you are helped – by a neighbor, a loved one, a caregiver, or emergency services.
Tested & Trusted
Over 1,500 positive customer reviews and a 4.6/5 rating. Recommended by over 200,000 healthcare professionals.
What our customers say about us
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![I am a believer]()
I am a believer
I am a believer! In reaching for my cane next to my bed, I fell out knocking the night table to the floor and pinning my leg. Lifeline heard my fall through the receiver, and they called me! Two policemen plus my son were here within 15 minutes.
- Carolyn H.
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![Lifeline saved my life]()
Lifeline saved my life
I was taking out my trash when I lost my balance and fell. I tried to push the button but couldn’t do it. I didn’t realize that when I fell it went off. In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!
- Gerry O.
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![Helping you care better]()
Helping you care better
More than half of frail and elderly patients are discharged without any long-term monitoring, leaving them cut off from their care while at home. Staying connected with these patients in between check-ups can help keep them healthy and help prevent events that could send them back to the hospital, which is our ultimate goal in patient care.
- Michael Hamaker, President - WellSpan VNA Home Care
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Why Philips Lifeline is the number one service
Philips Lifeline was the first to provide a medical alert service in North America (1974) and has remained the number one provider with the largest subscriber base to this day.
With Philips Lifeline you create your own response plan. Every situation is different and doesn't always require the fire department and ambulances showing up on your doorstep.
We will work with you to create a response protocol that will meet your needs. We will dispatch a neighbor, family member or emergency services based on each unique situation.
Download our brochure
Download a copy of our free brochure to help you choose the best medical alert system for you and your family.
Contact customer support
If you need customer support to provide you with helpful information regarding your Lifeline service, please visit our support page or call 1-800-635-6156.