Fast, affordable and reliable help at the push of a button, wherever and whenever you need it
About the number 1 medical alert service in the U.S.
You create your own response plan. Every situation is different and doesn't always require the fire department and ambulances showing up on your doorstep.
We will work with you to create a response protocol that will meet your needs. We will dispatch a neighbor, family member or emergency services based on each unique situation.
What our customers say about us
I am a believer
I am a believer! In reaching for my cane next to my bed, I fell out knocking the night table to the floor and pinning my leg. Lifeline heard my fall through the receiver, and they called me! Two policemen plus my son were here within 15 minutes.
- Carolyn H.Read More Reviews
Lifeline saved my life
I was taking out my trash when I lost my balance and fell. I tried to push the button but couldn’t do it. I didn’t realize that when I fell it went off. In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!
- Gerry O.Read More Reviews
Helping you care better
More than half of frail and elderly patients are discharged without any long-term monitoring, leaving them cut off from their care while at home. Staying connected with these patients in between check-ups can help keep them healthy and help prevent events that could send them back to the hospital, which is our ultimate goal in patient care.
- Michael Hamaker, President - WellSpan VNA Home CareRead More Reviews
Selecting a medical alert system is not always a simple choice. We understand that sometimes a conversation with other family members is needed to help ensure the right system is purchased. Click to download a copy of our free brochure to help make the best decision for you and your family.
Contact Customer Support
As a Philips Lifeline customer, we understand you may have questions about your product, your bill, or the service. Here is a list of commonly asked questions that you may want to look at.