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The right support for every situation
24/7, 365 access to help
Our personal alert services give you fast, reliable access to a trained North America-based, Response Associate 24/7 at the push of a button. Learn more »
Personalized care
Philips Lifeline helps you remain in control. Our Response Associates will dispatch the help you want or need: from a neighbor, a loved one or emergency services.
Fall detection
Endorsed by leading fall experts, our AutoAlert systems can identify a fall and instantly alert the Philips Response Center1. Learn more »
Call for help
As soon as the help button is pushed or a fall is detected, you will be connected to our Response Center.1
Hear a reassuring voice
A caring Response Associate, available 24/7, will talk with you to quickly assess the situation.
Help is on the way
Based on your personalized response plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.
At home
Our HomeSafe systems are perfect for people who spend more time at home.
• Optional fall detection technology1
• Wristband and pendant wearing options
• Water-resistant help button6
• Landline and cellular connections
On the go
Our GoSafe systems are perfect for more active adults, at home and on the go.
• Up to six location technologies, including GPS
• Fall detection technology1
• Water-resistant pendant6
• Landline and cellular connections
To see all of our medical alert service options, click Compare our systems
Why more families choose Philips Lifeline
Philips Lifeline was the first to provide a medical alert service in North America, and remains the number one provider today.4 How it began »
And, that’s why over 200,000 healthcare professionals have the confidence to recommend our service.
Download our brochure
Download a copy of our free brochure to help you choose the best medical alert system for you and your family.
Contact customer support
If you need customer support to provide you with helpful information regarding your Lifeline service, please visit our support page or call 1-800-635-6156.