The right support for every situation
24/7, 365 access to help
Our personal alert services give you fast, reliable access to a trained North America-based, Trained Care Specialist 24/7 at the press of a button. Learn more »
Personalized care
Philips Lifeline helps you remain in control. Our Trained Care Specialists will dispatch the help you need: from a neighbor, a loved one or emergency services.
Fall detection
Endorsed by leading fall experts, our AutoAlert systems can identify a fall and quickly alert the Philips Response Center1. Learn more »
Call for help
As soon as the help button is pressed or a fall is detected, you will be connected to our Response Center.1
Hear a reassuring voice
A caring Trained Care Specialist, available 24/7, will talk with you to quickly assess the situation.
Help is on the way
Based on your customized personal care plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.
At home
Our HomeSafe systems are perfect for people who spend more time at home.
On the go
Our GoSafe systems are perfect for more active adults, at home and on the go.
To see all of our medical alert service options, click Compare our systems
Why more families choose Philips Lifeline
Philips Lifeline was the first to provide a medical alert service in North America, and remains the number one provider today.4 How it began »
And, that’s why over 200,000 healthcare professionals have the confidence to recommend our service.
Download our brochure
Download a copy of our free brochure to help you choose the best medical alert system for you and your family.
Contact customer support
If you need customer support to provide you with helpful information regarding your Lifeline service, please visit our support page or call 1-800-635-6156.