Live your life your way,
with Philips Lifeline

Philips Lifeline provides dependable, fast access to help when you need it

The right support for every situation

24/7, 365 access to help

Our personal alert services give you fast, reliable access to a trained North America-based, Response Associate 24/7 at the push of a button. Learn more »

Personalized care

Philips Lifeline helps you remain in control. Our Response Associates will dispatch the help you want or need: from a neighbor, a loved one or emergency services.

Fall detection

Endorsed by leading fall experts, our AutoAlert systems can identify a fall and instantly alert the Philips Response Center1. Learn more »  

How our medical alert service works

Not all medical alert systems are created equal. That's why Philips Lifeline offers important features that will keep you feeling safe.

Call for help

As soon as the help button is pushed or a fall is detected, you will be connected to our Response Center.1

Hear a reassuring voice

A caring Response Associate, available 24/7, will talk with you to quickly assess the situation.

Help is on the way

Based on your personalized response plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.

Discover the Philips Lifeline systems

At home
Our HomeSafe systems are perfect for people who spend more time at home.

On the go
Our GoSafe systems are perfect for more active adults, at home and on the go.

To see all of our medical alert service options, click  Compare our systems


Why more families choose Philips Lifeline

Philips Lifeline was the first to provide a medical alert service in North America, and remains the number one provider today.4 How it began »

And, that’s why over 200,000 healthcare professionals have the confidence to recommend our service.

 Elderly couple with dog

Download our brochure

Download a copy of our free brochure to help you choose the best medical alert system for you and your family.

Download brochure


Contact customer support

If you need customer support to provide you with helpful information regarding your Lifeline service, please visit our support page or call 1-800-635-6156.

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