The right support for every situation
24/7, 365 access to help
Our personal alert services give you fast, reliable access to a trained North America-based, Response Associate 24/7 at the push of a button. Learn more »
Philips Lifeline helps you remain in control. Our Response Associates will dispatch the help you want or need: from a neighbor, a loved one or emergency services.
Call for help
As soon as the help button is pushed or a fall is detected, you will be connected to our Response Center.1
Hear a reassuring voice
A caring Response Associate, available 24/7, will talk with you to quickly assess the situation.
Help is on the way
Based on your personalized response plan, we'll dispatch the help you need, and follow up to confirm that help has arrived.
To see all of our medical alert service options, click Compare our systems
Why more families choose Philips Lifeline
Philips Lifeline was the first to provide a medical alert service in North America, and remains the number one provider today.4 How it began »
And, that’s why over 200,000 healthcare professionals have the confidence to recommend our service.