CarePoint
Philips CarePoint
resident safety system


Data-driven, enterprise-wide system
for improved management, safer resident care

Powered by Inovonics
Inovonics collaboration

With the development of the 6.1 software, Philips Carepoint is now capable of monitoring Inovonics devices as well as Philips' market-leading Lifeline devices, offering senior living communities optimal flexibility in resident safety system design.

CarePoint Notifier App in mobile phone
Philips CarePoint Notifier App

The Philips CarePoint 6.1 software powers the Philips CarePoint Notifier app to enhance staff communication, improve resident care and empower your management. When a senior living community resident calls for help through the Philips CarePoint resident safety system, the Philips CarePoint Notifier app promptly broadcasts the alert to all assigned caregivers’ mobile devices. Using an intuitive display and touch screen, a caregiver can:

Accept the alert
Help the resident as needed
Post updates
Escalate the alert for additional help or defer the alert to another caregiver

Other caregivers and managers are able to see all alert activity through the app, and can use it to communicate with one another via voice or text message, helping to improve care coordination among the care team. The wireless app can leverage your existing mobile devices. Once the resident has been helped, the Philips CarePoint Notifier app allows the caregiver to enter incident reasons and notes, and then to close the alert with a single touch, eliminating the need for staff to enter notes later into a computer.

Auto Alert fall detection pendant
Personal alert buttons with AutoAlert fall detection

When your community is protected by the Philips CarePoint resident safety system, the Philips personal alert buttons with AutoAlert1 fall detection can help residents maintain their lifestyle within your community. Whether residents send an alert due to a fall or for any other reason, the personal alert button gives them fast access to assistance from your staff when needed. The additional protection of AutoAlert fall detection means that even if they fall and become immobilized, unconscious or are otherwise unable to press the button to call for help, the AutoAlert feature will detect the fall and call for them. An LED light on pendant assures residents that staff have been notified.

The personal alert service is a foundational element of the protections offered to all your residents by the Philips CarePoint resident safety system. When coupled with the capabilities of the CarePoint Notifier app, which speeds staff responses to any resident alert and then consolidates these alert data to the CarePoint Analytics reporting function, data from the personal alert buttons become the basic building blocks of your entire Philips CarePoint resident safety system.

A senior looking outside window and smiling.
Philips CarePoint controlled access and wander management

Because some of your residents may be vulnerable to unsafe wandering outside your community, the Philips CarePoint resident safety system incorporates a robust controlled access and wander management capability. This monitoring helps keep all your residents safer while allowing you to manage the risks that your vulnerable residents present.

Residents considered at risk for wandering can wear a small waterproof wrist tag that controls elevator use and locks doors that these residents should not use, while simultaneously alerting staff to their activity. The Philips CarePoint system is even flexible enough to monitor windows. All data about attempted wandering become part of the daily reports that you receive so that you can retain full line-of-sight to any potential elopement risks within your community.

The Philips CarePoint resident safety system can be customized to let a community serve its residents along the healthcare continuum. For example, with our controlled access and wander management system, your staff can allow at-risk residents temporary, controlled access to secure outside areas of your community. The system is also ideal for communities with both assisted living and memory care wings, since it can be tailored to meet the needs both of buildings and of their residents. If the memory care wing is full, staff members can provide wander management tags to individual residents in the assisted living wing, enabling them to remain in assisted living despite their elopement risk. Philips can design a system that meets your current needs as well as your future requirements for new construction and retrofits.

Friendswood testimonial

In their own words

To hear the many ways one senior living community finds value in the Philips CarePoint resident safety system, watch this video.