Philips Cares for Senior Living

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Call us at 1-800-451-0525 x2099

1-800-451-0525 x2099

Providing a revolutionary new level of resident care

By leveraging next-generation technology, the Philips Cares for Senior Living resident safety system gives senior living operators enhanced visibility into their communities and a sophisticated set of tools to help increase staff efficiency, mitigate risk and deliver better overall resident care.

A flexible platform, built to expand

At its core, the Philips Cares for Senior Living cloud-based platform is designed to accept and integrate a variety of senior living hardware old and new: Classic e-call devices along with next generation wearables, with data from both integrating into a seamless cloud-based experience. Unifying traditional and modern systems means that senior living communities can continue deploying legacy devices they’re already familiar with, while having an easy roadmap to onboarding state-of-the-art devices and experiences on the same platform.

The Philips Cares for Senior Living system is now available in two options: Essential and Advanced.

Essential is a stepping point into a modern, cloud-based system, but with a traditional set of e-call devices. Operators simply add to their infrastructure at their own pace, all while having a cloud-based foundation in place to make the journey seamless.

The Advanced option gives operators access to a richer data set with a real-time location system that enables a host of analytic and reporting features to gain deep insights into their community operations.

Introducing Philips Cares for Senior Living Essential

Cloud-based emergency call and community management system

Traditional, on-premise e-call systems were never built to address today’s evolving community needs for better workflows, reporting and resource allocation. And none are built on a modern platform that can grow and add services over time.

Essential was developed with this in mind. It’s a modern upgrade to your classic E-call system designed to accept and integrate a variety of resident safety hardware old and new, with data from both integrating into a seamless cloud-based experience with powerful features that can help you to provide better overall resident care.

Breathe new life into your traditional e-call system

Remote access

Community mapping

EHR integration

Reporting automation

Automatic fall detection¹

On-premise backup

Take a closer look at Essential

User-friendly dashboard is fully web-based and easily accessed through desktop or mobile devices. Operators can log in and remotely monitor their community from virtually anywhere.

Automated reporting of activity trends, incidents and notifications enables operators to easily compare analytics across communities or within an organization.

Help requests and automatic fall alert¹ notifications are processed and communicated to staff on mobile devices with contextual information, improving their workflow efficiency.

Electronic Health Records integration automatically synchronizes resident profiles with PointClickCare during admission and discharge.

Community mapping feature provides a comprehensive view of your traditional e-call devices throughout the community, helping to enable greater location visualization for alert response.

Cloud-based platform with software that is easily updated, allowing for continuous feature enhancements and hardware expansion to help future-proof your community.

Backup paging server provides an on-premise fail-over system in the event of an emergency.

Integration of legacy devices, such as pull cords and universal transmitters, offers the benefits of a modern system without the expense of a community-wide device upgrade.

Take the right steps toward a resident and staff solution that can improve care all day, every day

Schedule a demo

Philips Cares for Senior Living Advanced

Advanced is a state-of-the-art resident safety and community management solution designed to help you optimize your operations, improve resident response and future-proof your community.

This end-to-end solution incorporates wearable devices for both staff, residents and visitors with a cloud platform to give you real-time resident locating, wander management, fall detection alerts and advanced analytics that provide actionable insights.

Powerful features for a better community experience

Advanced analytics

Automatic fall detection¹

Wander boundaries

Infection control tools

Real-time location³

EHR integration

Take a closer look at Advanced

Unparalleled visibility with tools like Auto-Witness and Breadcrumb Trails, which use location-based analytics and historical playback to investigate alerts and incidents.

Real-time location³ allows you to see where residents and staff are at any time and create geofence wander management boundaries for individual residents and groups.

Electronic Health Records integration automatically synchronizes resident profiles with PointClickCare during admission and discharge.

A flexible, cloud-based platform with applications that run on virtually any device and software that can be easily updated, allowing for continuous enhancements to future-proof your community.

Infection control tools can help to track, trace, and prevent community outbreaks to keep residents and caregivers healthy.

Wrist-based wearables enable residents to signal for help and advanced algorithms automatically detect falls. Alert notifications are sent to staff with real-time, contextual information.

Third-party integrations further expand the capabilities of the platform to devices such as door locks and access control systems.

Family Wellness Portal² provides families a clear view of their loved one’s daily activity without contacting staff.

Safeguarding Residents and Caregivers During COVID-19 and Beyond

The Philips Cares for Senior Living resident safety system can help strengthen infection control protocols while supporting better overall care. Its cloud-based platform with real-time location (RTLS) can enable operators to track, trace, and prevent outbreaks to help keep residents and caregivers healthy:

See resident, staff and visitor locations in real time throughout the community
Assign personalized geofence boundaries for quarantines and social distancing
Play back detailed resident movements historically for contact tracing
Remotely monitor caregiver and resident interaction from virtually any device

Learn more about how senior living communities can benefit from advanced technology in the fight against COVID-19.

Community Dashboard
Provides community operators a clear view of resident activity with 24/7 real-time security and safety monitoring.

• Advanced analytics for trends and reports
• Real-time location³ on maps of the community
• User-friendly interface
• Event profiles and reports
• Staff are notified about resident events through a 'digital bulletin board'
• Administrators can communicate with mobile staff from their computers
• Alert integration to both Android and iOS devices
• Staff can message each other using their own smartphones

Family Wellness Portal²
Provides families with a comprehensive view into their loved one’s daily activity and safety, regardless of their proximity to the community.

• Improved access to vital information
• Daily updates on residents activity
• Shows step counts and movements
• Accessible through desktop or mobile devices
• Can provide peace of mind for families

Philips Cares for Senior Living - Hardware Products

BlueBand Wearables⁴
Comfortable wearable bands can offer independence through:

• Advanced automatic fall detection¹• Sophisticated deep-learning algorithms
• Notifications and alerts directly to care staff
• "Help me" button
• Determines Real time location
• Activity monitoring

BlueHub Receiver
Wireless devices that work with Philips BlueBand wearables to send data to the cloud platform, providing:

• High-accuracy location
• Wireless connectivity to many devices
• Freedom of movement
• Integration with existing WiFi

See what Philips Senior Living solutions can do for you and your community

Fill out the form below to have an initial discussion about your community needs or to schedule an online Philips Cares for Senior Living demo. To speak to an account manager, please call us at 1-800-816-4885.

¹ Philips Cares for Senior Living technology does not detect 100% of falls. If able, users should always push their button when they need help.

² Under development. Expected availability, Fall 2020.

³ Location accuracy may vary depending on network connection and other factors.

⁴ Only available with the Philips Cares for Senior Living – Advanced system.