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Cares Cookie Notice

Last Updated: April 14, 2022

This App uses Adobe Analytics, an analytics service (“Adobe Analytics”) provided by Adobe Systems Software Ireland Limited (“Adobe”). Adobe Analytics uses “cookies” or similar techniques, which are text files placed in your App, in order to help the App to analyze overall traffic patterns through our App. By transmitting the information generated by the cookie about the use of the App to Adobe, setting ensures that IP address is anonymized before geo-localization und will be replaced by a generic IP address before storage. On behalf of Lifeline, Adobe will use this information for the evaluation of your use of the App, compiling reports on App activity for Lifeline, and in order to provide other services relating to App activity and use of the App to Lifeline. Adobe will not associate your IP address with any other data held by Adobe.

The App uses Apptentive, a feedback and communication service ("Apptentive") provided by Apptentive Inc.  Apptentive uses a technology similar to a "cookie" in order to help the App analyze overall traffic patterns and collect your feedback through the App.

On behalf of Lifeline, Apptentive will use information about your device (such as manufacturer, model, and operating system), app usage patterns, and information you elect to provide (such as survey responses or feedback) to provide services to Lifeline to help them understand App usage, provide support, and improve their products and services.  Your IP address is anonymized prior to use and storage within Apptentive's products and services.

The App uses Branch Metrics to deep-link users into the App and to analyze how users access and use the App (“Branch’). On behalf of Lifeline, Branch Metrics will use information generated about your use of the App (such as the mobile platform, timestamp, API key (identifier for application), App version, device identifier, iOS Identifier for Advertising, iOS Identifier for Vendors, Android Advertiser ID, IP address, the device model, manufacturer and device O/S, session start/stop time, mobile network code and network status) and transmit and store such data on the servers of Branch Metrics. We use Branch for the purpose of evaluating your use of the App and compiling reports on App activity. For more information visit: https://branch.io/policies/#privacy

This App uses Google Firebase, an app development service (“Firebase”) provided by Google Ireland Ltd. (“Google”). Firebase uses “cookies” or similar techniques- SDK, which are text files placed in your App and web browser.

On behalf of Lifeline, Firebase will use information from your device such as your Device ID, IP address, your IDFA or Google Play Services ID and your MAC address, and replace them with a unique code. When you use the App we will measure the numbers of visits to the App, which pages you visit, your network connection, load times and when the app crashes. We use this information to evaluate and understand your use of the App, to test and analyze performance and ultimately optimize our products and services.

You can prevent collection and use of data (cookies and IP address) if you opt-out after you close this screen.