daughter and mother sharing a moment while wearing face mask coverings
November is National Family Caregivers Month

Read a special message from Philips Lifeline Business Leader Derek Ross, and take advantage of a very special offer.

What is National Family Caregivers Month?

National Family Caregivers Month, held each November, celebrates caregivers and their contributions to loved ones who need special support. During this month, we are reminded of, and advocate for, these individuals and their generous caretakers.

Philips Lifeline joins the country in celebrating National Family Caregivers Month to recognize and honor family caregivers. This year's theme is appropriately named "Caregiving in a Crisis". In 2020, family caregivers and their loved ones have faced harsh new challenges, whether they live in their own home or in a senior living community.

We worry about getting too close for fear of exposing each other to COVID-19, or we worry about not being able to get close enough, due to strict senior living community safety regulations. Click here for advice for family caregivers struggling with our new reality.


A Message from Our Leader, Derek Ross

Derek Ross, Business Leader, Philips Lifeline

I am proud to lead Philips Lifeline, an organization dedicated to supporting family caregivers and their loved ones. During these challenging times, we need to do more for the millions of people whose lives have been dramatically impacted by the pandemic.

Our mission has never been clearer: help seniors stay safe, keep loved ones connected, and ease the stress and worry of families. I know firsthand what it means to be a family caregiver. My wife and I have been caring for her father since he was diagnosed with Alzheimer’s – first at home, and now in the senior living community he settled into earlier this year. Who could have imagined months later we would still be in the midst of a pandemic, unable to spend precious time with him?

I hope that you and your loved ones are safe and well, and that soon we are all able to share a meal with our families at the same table.

A Very Special Offer

using a smartphone

Give yourself peace of mind that, at a press of button, you or your loved one can get quick access to help, 24/7/365.

Take advantage of this special offer: Free first month of service, free shipping and free activation on a Philips Lifeline medical alert system - up to a $129 value.*

Call (855) 345-0135 or enter promo code Y9K7 when you order online.


Now included with the Philips Lifeline service, Philips Cares

Philips Cares

The Philips Cares app helps you engage and collaborate with a care circle of family and friends. It was designed with always-on support and communication tools to help people connect and be there for one another, even when they're not together.

It can be accessed through a smart phone, tablet or desktop computer, allowing the Care Circle to easily share notes, updates and other information and, for the user and their administrators, to view bills and manage billing information.

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Here for You, 24/7/365

We want to make sure that our customers have access to information and trusted resources to help them during the pandemic. Our customer support page includes information on how Philips Lifeline is always there for you 24/7/365 plus information and resources to help keep you safe and physically and mentally well.


*Offer expires 12/13/20. For HomeSafe Standard and HomeSafe with AutoAlert only. For new customers only. Not to be combined with any other offer and subject to change without notice. Monthly fees and applicable taxes apply. Other fees may apply. Minimum stay on service may be required.