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An elderly father and his son

Having an aging loved
one is never easy
, but
it can be simpler

Philips Cares helps families connect
and coordinate a loved one's needs with everyday life.

How it works for you

A caregiver using an app
Be there, even when you can't be together

What if there was a better way to connect and coordinate care for an aging loved one?

A solution to help ease the burden of caregiving – so you can focus on the moments that matter with your loved one and be there for your family?

How the right support can always be there

Philips is redefining what it means to be there, ensuring your loved ones have the access to the right care at the right time.

That means with Philips Cares, you can extend your circle of trusted caregivers, making it easier to share important information between family and friends.

Digital caring

Medical alert systems

24/7 access to 
Trained Care Specialists

Philips Lifeline medical alert system
  Choose the right Philips Lifeline medical alert system

When your loved one wears the lightweight, waterproof button, they have 24/7 access to help, and you have insight into their well-being through the Philips Cares app.

Explore our systems

Download the Philips Cares app
  Download the Philips Cares app

And create your care circle by inviting friends and family who actively participate in care. They can share notes and updates, all in one digital space.

Learn more 

Set and update your availability
  Set and update your availability

So when your loved one needs help, our Trained Care Specialists know who to call first. When you keep your availability up-to-date, you help us get the right help to your loved one more quickly.

Stay connected and informed
  Stay connected and informed

With Philips Cares you have real-time access to updates from your care circle, information about your loved one's Lifeline service and details about their personal care plan.

See how

Getting started with Philips Cares

Getting started with our service

Philips Cares is included with your Philips Lifeline subscription. The Philips Lifeline medical alert service includes 24/7 access to Trained Care Specialists at the press of a button, advanced fall detection technologies and a personalized care plan. With options for in the home and on the go, there is a Philips Lifeline medical alert system to fit every situation.

Get started

Customer Testimonial

Caregivers can now organize support

Caregivers can now organize support

Provides ability for Caregivers to centralize and organize support for their loved one. I found the App easy to navigate and use.

- Lifeline Caregiver

Caregiver Resources

Conversation starters
Talking with a loved one about medical alert systems can be difficult for all involved, but here it can be simpler.

Learn more

Managing stress

Managing stress
The most important step in caring for an aging loved one, is learning to take care of yourself.

Learn more

The importance of co-caregiving

The importance of co-caregiving
Creating a supportive, engaged care circle is a crucial step in managing a loved one's care.

Learn more

Give us a call


Mon - Fri:
8am - 9pm EST
Sat - Sun:
9am - 6pm EST

Email us

For help with ordering Philips Lifeline Service


To learn more about Lifeline service and Philips Cares