How Our Medical Alert Systems Work

Philips Lifeline is an easy-to-use medical alert system that lets you summon help any time of day or night – even if you can’t speak¹. All you need to do is press your medical alert button, worn on a wristband or pendant, and a Trained Care Specialist will make sure you get the help you need as fast as possible. Philips Lifeline not only provides you with the #1 medical alert system⁴ but we also offer you peace of mind.

Dependability is key to peace of mind. That’s why doctors, hospitals, and professional caregivers trust our medical alert systems.

Which Medical Alert System is Best for Me?

With so many different options out there, you may be wondering how to choose a medical alert system that’s right for you. With our selection of products, you’re sure to find the best medical alert system to suit you and your lifestyle.

If you like to spend a lot of time at home, our HomeSafe medical alerts could be your ideal choice. They provide direct access to help when needed, so you can enjoy complete peace of mind when at home. The benefits of a Philips home medical alert systems include:

• AutoAlert to detect falls and automatically signal to our Response Center¹
• Around the clock support from Response Centers through a pendant or communicator
• Uninterrupted support from the AutoAlert button with no charging required
• Waterproof alert button, so there’s no need to take it off in the bath or shower⁶
• Assistance whenever you need it from family members, neighbors or emergency services⁵

For those who are more active and prefer to be on the go, our GoSafe 2 system is the best medical alert system for seniors. This all-in-one mobile medical alert system provides all the same benefits as our home systems in an easy to carry portable necklace design. It gives you protection and peace of mind wherever you are. The features of our GoSafe 2 system include:

• An accurate AutoAlert fall detection¹
• Two-way voice communication with our Response Centers through the pendant
• Five location technologies to help locate you when you need support⁵
• Waterproof help button means the system can be used in all weathers⁶
• 2-3 days battery on a single charge, so you can take it away with you on trips

Click the links below to find out more information for your medical alert system comparison. You can also use our medical alert decision tool

Need help? Use our Decision Tool

See a Video on How Philips Lifeline Medical Alert Systems Work

Not all medical alert systems are created equal. Philips Lifeline offers important features that can help keep you feeling safe in ways other medical alert systems don’t.

With a Click of a Button

Compare Our Medical Alert Systems

As the leader and largest service provider, Philips Lifeline has a medical alert solution to meet every individual need. Now, whether at home or on the go, the right support will always be there.

If you have questions about our medical alert systems, please call us at <%=phoneNumber%>

The Philips Lifeline Service

At the heart of our service is a lightweight, waterproof help button⁶. 24/7, it quickly connects you to our owned and operated Response Centers in North America. Then, a Trained Care Specialist will access your personal care plan, assess your situation and dispatch the help you need whether from a neighbor, nearby loved one or emergency services. They will also follow up to make sure that help has arrived.

The Philips Lifeline Equipment

When choosing between the GoSafe 2, HomeSafe Standard or HomeSafe with AutoAlert system it is best to assess which solution fits your needs.

HomeSafe Standard provides help at the press of a button in and around your home whereas HomeSafe with AutoAlert also includes AutoAlert automatic fall detection technology which calls for help, even when you can’t¹.

GoSafe 2 is a single piece mobile alert system that includes multiple advanced locating technologies, fall detection capabilities, and 2-way voice communication. GoSafe 2 provides coverage and support wherever you go⁵.

What does Philips Lifeline cost?

The monthly cost depends on the type of system you choose, but whether you choose our GoSafe 2, HomeSafe Standard or HomeSafe with AutoAlert system, you will receive the same dependable, industry leading service.

You pay for your service only while you need it, you can cancel anytime with no cancellation fee. Our customers do not sign a long-term contract, there are no hidden costs and there’s no need to buy additional equipment.

Lifeline offers nationwide coverage, available throughout the USA. Please remember that although a cell phone may seem like a cost-effective alternative to a medical alert service, it can’t replace one.