At home or on the go, we have a solution that fits your needs.
How our medical alert systems work
Lifeline is an easy-to-use medical alert system that lets you summon help any time of day or night – even if you can’t speak1. All you need to do is press your medical alert button, worn on a wristband or pendant, and a Trained Care Specialist will make sure you get the help you need as fast as possible. Lifeline not only provides you with the #1 medical alert system4 but we also offer you peace of mind.
Dependability is key to peace of mind. That’s why doctors, hospitals, and professional caregivers trust our medical alert systems.
Home medical alert systems
Our HomeSafe systems are perfect for people who spend most of their time at home.
If cooking a home cooked meal or reading a good book in your comfortable chair are some of your favorite pastimes, consider our HomeSafe Standard or HomeSafe with AutoAlert systems. You’ll have direct access to help in and around your home.
See how Lifeline medical alert systems work
Not all medical alert systems are created equal. Lifeline offers important features that can help keep you feeling safe in ways other medical alert systems don’t.
With a click of a button
Call for help
As soon as you press your help button, or a fall is detected, you are connected to our North America based, owned and operated Response Centers1.
Help is on the way
Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help as arrived.
The Lifeline Service
At the heart of our service is a lightweight, waterproof help button6. 24/7, it quickly connects you to our owned and operated Response Centers in North America. Then, a Trained Care Specialist will access your personal care plan, assess your situation and dispatch the help you need whether from a neighbor, nearby loved one or emergency services. They will also follow up to make sure that help has arrived.
The Lifeline Equipment
When choosing between the On the Go, HomeSafe Standard or HomeSafe with AutoAlert system it is best to assess which solution fits your needs.
HomeSafe Standard provides help at the press of a button in and around your home whereas HomeSafe with AutoAlert also includes AutoAlert automatic fall detection technology which calls for help, even when you can’t1.
On the Go is a single-piece mobile alert system that includes multiple advanced locating technologies, fall detection capabilities and 2-way voice communication. On the Go provides coverage and support wherever you go5.
What does Lifeline cost?
The monthly cost depends on the type of system you choose, but whether you choose our On the Go, HomeSafe Standard or HomeSafe with AutoAlert system, you will receive the same dependable, industry leading service.
You pay for your service only while you need it, you can cancel anytime with no cancellation fee. Our customers do not sign a long-term contract, there are no hidden costs and there’s no need to buy additional equipment.
Lifeline offers nationwide coverage, available throughout the USA. Please remember that although a cell phone may seem like a cost-effective alternative to a medical alert service, it can’t replace one.
What our customers say about us
I am a believer
I am a believer! In reaching for my cane next to my bed, I fell out knocking the night table to the floor and pinning my leg. Lifeline heard my fall through the receiver, and they called me! Two policemen plus my son were here within 15 minutes.
- Carolyn H.Read More Reviews
Lifeline saved my life
I was taking out my trash when I lost my balance and fell. I tried to push the button but couldn’t do it. I didn’t realize that when I fell it went off. In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!
- Gerry O.Read More Reviews
Helping you care better
More than half of frail and elderly patients are discharged without any long-term monitoring, leaving them cut off from their care while at home. Staying connected with these patients in between check-ups can help keep them healthy and help prevent events that could send them back to the hospital, which is our ultimate goal in patient care.
- Michael Hamaker, President - WellSpan VNA Home CareRead More Reviews
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