Learn about our medical alert systems
HomeSafe
Our HomeSafe systems are perfect for people who spend most of their time at home.
If cooking and reading are some of your favorite pastimes, consider our HomeSafe Standard or HomeSafe with AutoAlert systems. You’ll have direct access to help in and around your home.
How our medical alert systems work
Not all medical alert services are created equal. Philips Lifeline offers important features that can help keep you feeling safe in ways other personal alert systems don’t.
Call for help
As soon as you press your Lifeline help button, or a fall is detected, you are connected to our professionally staffed Response Center.1
Hear a reassuring voice
A caring Lifeline Response Associate, available 24/7, will talk with you to quickly assess the situation, and understand what help to send to you.
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Help is on the way
Our Response Associate dispatches the help you want; a neighbor, family member, or emergency services, and follows up to confirm the arrival of help.
What our customers say about us
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![I am a believer]()
I am a believer
I am a believer! In reaching for my cane next to my bed, I fell out knocking the night table to the floor and pinning my leg. Lifeline heard my fall through the receiver, and they called me! Two policemen plus my son were here within 15 minutes.
- Carolyn H.
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![Lifeline saved my life]()
Lifeline saved my life
I was taking out my trash when I lost my balance and fell. I tried to push the button but couldn’t do it. I didn’t realize that when I fell it went off. In a very short time I heard a siren. It was the paramedics, and my son had been called and was on the phone. I was taken to the hospital and was told I had a broken hip. Lifeline saved my life!
- Gerry O.
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![Helping you care better]()
Helping you care better
More than half of frail and elderly patients are discharged without any long-term monitoring, leaving them cut off from their care while at home. Staying connected with these patients in between check-ups can help keep them healthy and help prevent events that could send them back to the hospital, which is our ultimate goal in patient care.
- Michael Hamaker, President - WellSpan VNA Home Care
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Download our brochure
Download a copy of our free brochure to help you choose the best medical alert system for you and your family.
Contact customer support
If you need customer support to provide you with helpful information regarding your Lifeline service, please visit our support page or call 1-800-635-6156.
Contact
Complete the form to the right to have a Philips Lifeline specialist contact you. They will go through the medical alert systems and pricing and help you find the best solution for you. Or call us at 855-681-5351