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Medical Alert Service
Medical Alert Service
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HomeSafe with AutoAlert

HomeSafe with AutoAlert provides the benefits of a classic medical alert system, but is enhanced with AutoAlert, our highly tested fall detection technology. Having AutoAlert means if a loved one falls, and is unable to press their button, a help call will still be sent to our Response Center1 when a fall is detected. HomeSafe with AutoAlert allows help to get dispatched quickly.

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HomeSafe with AutoAlert medical alert system

Can automatically detect a fall and place a call for help when a fall is detected

Philips Lifeline Customer and Caregiver discussing their experience with LifeLine

Everyone wants to live independently, but as we age, that does come with some risks. HomeSafe with AutoAlert can help you continue to live on your terms. Our proven fall detection technology is designed to automatically detect true falls, with a low rate of false alarms, and gets access to help quickly. It’s an excellent choice for those with a history, risk, or fear of falling. More than 300,000 seniors have already relied on AutoAlert to feel safer, making it the most widely adopted and proven fall detection technology in the U.S. today!

Features & Benefits

Our industry-leading HomeSafe with AutoAlert solution provides quick access to highly trained, caring Personal Response Associates with the push of a button, or using automatic fall detection technology. 

AutoAlert fall detection

Your AutoAlert pendant is designed to sense when you fall and contact Lifeline automatically if you don’t push the button. It detects over 95% of many types of falls.1

Wide range of operation

Your help button will send alerts from anywhere in or around your home, as long as you’re within range of the in-home Communicator.

Uninterrupted support

Unlike a cell phone, you wear your help button on you at all times, so help is always just a button press away.

Access to our Response Centers 24/7

Our multi-lingual Lifeline Associates are professionally trained, standing by to answer your call and assess the level of emergency.

Two-way voice communication

Speak directly with a Lifeline Response Associate through your in-home Communicator.

The System

HomeSafe with AutoAlert Pendant

The HomeSafe with AutoAlert help button is worn as a pendant with an adjustable neck cord. This small, discreet device includes the added protection of fall detection. Having AutoAlert means that you can rest easy knowing if a fall occurs and leaves you confused or even unconscious, the fall detection will automatically alert our Response Centers that help may be needed.* HomeSafe with AutoAlert is the most proven fall detection technology in a pendant on the U.S. market today. Over 200,000 falls have been detected by AutoAlert.

Waterproof

Wear your device in the bath or in the shower, where falls are most common.

Lightweight

As your most dependable accessory, the lightweight pendant is comfortably worn over or under clothing

Worry-free battery

Battery is long-lasting, and we’ll automatically replace it when needed.

HomeSafe communicators

With a HomeSafe medical alert system, your help button is only the beginning. The next critical component is your in-home Communicator. It’s like your system’s home base. When you press your help button within range, the Communicator works like a speaker-phone and speed-dials our Lifeline Response Center for direct communication with an associate ready to help.

High-fidelity speakers and microphone

The Communicator amplifies sound so you can hear and be heard throughout your home.

Easy installation

Just turn it on and follow the step-by-step voice-guided installation process. Or, ask us about our installation service.

Automatic self-testing

The Communicator conducts regular system checks and will automatically alert Lifeline if maintenance is required.

No phone line needed

Don’t have a home phone? We also have a cellular option that does not require any special equipment.

Worry-free battery

Up to 30 hours of battery backup gives you access to help even during power outages.

What customers are saying

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Compare Lifeline Medical Alert Systems

Not all medical alert services are created equally. At Philips Lifeline, we want you to continue living your life the way you always have, with confidence. As the leader and largest service provider, Philips Lifeline has the right medical alert system to meet your individual needs.

Any questions on our service please call us today at %=phoneNumber%>

HomeSafe Standard

HomeSafe

Coverage
Coverage at home
Coverage away from home
Equipment
Help Button
Water resistant pendant
Water resistant wristband
Includes AutoAlert fall detection
GPS-enabled
On-the-go communication
In-Home Communicator
Landline connection
Wireless connection
Self-installation available
Service
24/7 access to Response Center
Month-to-month billing

$29.95

per month

Buy now
HomeSafe with AutoAlert

HomeSafe with AutoAlert

Coverage
Coverage at home
Coverage away from home
Equipment
Help Button
Water resistant pendant
Water resistant wristband
Includes AutoAlert fall detection
GPS-enabled
On-the-go communication
In-Home Communicator
Landline connection
Wireless connection
Self-installation available
Service
24/7 access to Response Center
Month-to-month billing

$44.95

per month

Buy now
GoSafe 2

GoSafe 2

Coverage
Coverage at home
Coverage away from home
Equipment
Help Button
Water resistant pendant
Water resistant wristband
Includes AutoAlert fall detection
GPS-enabled
On-the-go communication
In-Home Communicator
Landline connection
Wireless connection
Self-installation available
Service
24/7 access to Response Center
Month-to-month billing

$44.95

per month

Buy now
GoSafe

GoSafe

Coverage
Coverage at home
Coverage away from home
Equipment
Help Button
Water resistant pendant
Water resistant wristband
Includes AutoAlert fall detection
GPS-enabled
On-the-go communication
In-Home Communicator
Landline connection
Wireless connection
Self-installation available
Service
24/7 access to Response Center
Month-to-month billing

$54.95

per month

Buy now

Not all medical alert systems are created equal. Compare Philips Lifeline to Life Alert, Alert1 and Medical Alert. You'll realize why we are the most trusted provider of medical alert services in the U.S.

View our competitor comparison

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1 AutoAlert does not detect 100% of falls. If able, users should always push their button when they need help. Button signal range may vary due to differing environmental factors.

2 When reminded by the Philips Medication Dispensing Service, seniors dispense medication on time 98.26% of the time — Journal of Gerontological Nursing, July 2004.

3 With GoSafe, coverage outside the home is provided where AT&T wireless network coverage is available. Recharging of the GoSafe button is done by the user as needed, when connected to the charger.

4 Claim is based on the number of subscribers.

5 GoSafe 2 coverage inside and outside the home is provided where AT&T wireless network coverage is available. Recharging of the GoSafe 2 button is done by the user as needed, when connected to the charger.

6 up to 1 meter of water for 30 minutes. Refer to IFU for more details.

For HomeSafe and GoSafe wireless service: A customer phone number is required to enroll in the service. Assume the location of the communicator is in an area with sufficient access to coverage by the AT&T wireless network.

The $29.95 option for HomeSafe landline service is available to new customers only. Other fees and taxes may apply. Subject to change without notice.

Caution: To reduce any risk of strangulation, Philips Lifeline neck cords are designed to break apart under certain conditions. However, any cord worn around the neck can pose a strangulation risk, including the possibility of death and serious injuries. This may be of more concern to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled.

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