HomeSafe Standard

Product features

HomeSafe Standard provides a feeling of security in and around the home. With a simple push of your Lifeline help button, worn as a pendant or wristband, you’ll be quickly connected to our Response Center for assistance.

Senior with mug — HomeSafe medical alert system

Two-way voice communication

Speak directly with a Trained Response Associate through the in-home communicator, so you can get the help you need, where you need it, promptly.

In-home communicator

When you press your help button, the communicator works like a speaker-phone and speed-dials the Response Center for direct communication with an associate who is ready to help.

Wide range of operation

Your help button will send alerts from anywhere inside your home, as long as you’re within range of the in-home communicator.

Waterproof help button⁶

Wear your pendant in the bath or in the shower, where falls are most common.

Worry-free battery

The buttons feature a long-lasting battery; and we’ll automatically replace it when needed.

Wearing options

Wear the button that best suits your needs. Choose from a pendant worn around the neck or an adjustable wristband.

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Service features

HomeSafe Standard provides a feeling of security in and around the home. With a simple push of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Response Associate 24 hours a day, 7 days a week.

24/7 Response Center

Our fully-staffed, multi-lingual Response Center is always ready to take your call. 24 hours a day, 7 days a week, 365 days a year, our professionally trained staff is ready to help in any situation.

Personalized response plan

Get the help you choose. Whether that is a family member, close friend or emergency services, our Response Center will dispatch the help you choose.

Affordable & flexible

There are no hidden taxes or fees. There is no enrollment fee, long-term contract or service cancellation fee—just fast access to help at the push of a button.

Uninterrupted support

Unlike a cell phone, you wear your help button on you at all times, so help is always just a button press away.

Meet Philips Cares

Philips Cares is the hub for sharing information within your care circle of family and friends. It allows you and your care circle to easily share notes and communicate about care needs— all within the same digital space. Access to the Philips Cares app is included with a Philips Lifeline subscription.

View device status

View the status of your Philips Lifeline service and receive notifications if any maintenance action is needed.

Share notes, updates, and information

You and your care circle can create, read, and interact with notes and useful content from the Philips Cares app home screen.

Manage your availability

Manage your availability to respond with real-time access to a loved one's personalized care plan.

You can also click here to set up Philips Cares on your web browser.

What's in the box

Your package includes everything you need to get started, including the hardware and a detailed user manual.

Philips Lifeline is the #1 medical alert service in the U.S today!

Get peace of mind knowing that help is there 24/7, 365 days a year. Philips Lifeline invented the medical alert industry more than 40 years ago and has saved more lives than any other medical alert service provider.
Find out more about our medical alert systems.

Committed & Trusted

Philips Lifeline has served over 7.5 million people and is the #1 medical alert device. Through the evolution of Philips Lifeline, one thing has remained constant: our mission of helping older adults to live their lives independently with confidence.