Medical Alert System Buying Guide

What you need to know when buying a medical alert system

Getting older isn’t easy…for you, or for your loved ones. You can’t be with them every minute, and you worry they might fall or need help when you’re not there. It can be stressful and emotional.

We can help.

Philips Lifeline has been continuously developing the most innovative line of medical alert systems for over 40 years. Our services are helping millions of seniors stay independent by giving access to help whenever they need it.

When considering a medical alert device, ask yourself:

  • Does your loved one live alone or primarily stay around the home?
  • Are you worried that they might fall and not be able to call for help?
  • Are they active and on the go?

The answers to these questions will help you select the best solution for you and your family.

At the heart of all of our services is a discreet call button. It connects your loved one to help in the case of a fall or emergency, 24/7.  Our button is paired with an in-home communicator. Think of this as a speaker phone for two-way voice communication with our Response Center. And, with a built-in battery backup system and automatic self-testing, it’s always dependable in case of an emergency.

This all comes with our HomeSafe medical alert service. For added protection we offer HomeSafe with AutoAlert, our advanced fall detection technology.

It’s scary to think about a loved one falling and being disoriented, immobilized or unconscious and not being able to push a button or call for help. In 30 percent of serious falls, the senior can’t or doesn’t push the button. AutoAlert eases that concern. The technology can detect a fall and call for help1. AutoAlert has detected over 200,000 falls.

If your loved one takes walks, golfs, meets up with friends and is active, our premium option, GoSafe, offers on-the-go protection2.

With GoSafe, your loved one gets the benefit of HomeSafe with AutoAlert, plus the button provides two-way voice communication with our Response Center.

GoSafe uses up to six location technologies to help find your loved one in an emergency, even if they can’t say where they are.

It’s hard to think about your parents getting older. It’s hard to think about what could happen to them in a moment when you’re not there to help. But the best time to buy a medical alert device is before an emergency.

We strive to help keep your loved ones safer so they can continue to live independently and do the things they love. 

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