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Loading Medication Cups into the Automated Dispenser

How to Load Medication Cups into the Dispenser

If the dispenser is empty:

  1. Open the dispenser.
  2. Press the LOAD key.
  3. The cylinders will rotate. When they stop rotating, the cylinder facing the opening will be the first cylinder to be loaded. The date you are loading for will appear in the display screen.

    NOTE: If the voice says to load fewer cups than you expect it’s because the dispenser will only have you load cups for dispensing times remaining for that day.

  4. Load the medication cups as prompted by the dispenser.
  5. Press OK twice to continue loading the next cylinder.
  6. When you are finished loading, press OK once.
  7. Press the arrow key to move over to Quit.
  8. Press OK when QUIT is flashing.


  1. Only load a full day’s worth of medication cups. If you have a partial day available, save those cups for loading at a later time.
  2. If, by accident, you pressed OK twice and moved to the next cylinder but you do not have a full day’s worth of medication or you meant to QUIT, you can cancel the load for that cylinder or day, by pressing RUN on the keypad.

If the unit already has medication cups loaded:

  1. Open the dispenser.
  2. Press the LOAD key.
  3. You will be given the option to LOAD or REVIEW cups. LOAD should be flashing on the display.

  4. Press OK to choose the LOAD option.
  5. Follow steps 3 through 6 above.