As a UnitedHealthcare Medicare Advantage member, you are eligible to receive the Philips Lifeline medical alert service at no cost to you. 45 years ago, we founded the medical alert service industry, and are still the #1 medical alert service in the U.S. today*. Dependability is key to peace of mind. That's why doctors, hospitals, and professional caregivers trust our medical alert systems.
Philips Lifeline offers you quick access to help when you need it. With a press of your button, or upon fall detection1, our Response Center quickly responds to your call for help. Our Trained Care Specialists will access your profile, assess your situation, and dispatch the help you need. And, you can choose who is called to help you - it can be a neighbor, friend, family member, or emergency services.
Getting up and getting help quickly are crucial to staying healthy and reducing unnecessary medical costs.
How the Philips Lifeline medical alert service works
Call for help
As soon as your help button is pressed or a fall is detected, you will be quickly connected to our Response Center available 24/7/365.
Hear a reassuring voice
A Trained Care Specialist will access your profile, assess your situation and dispatch the help you need.
Help is on the way
Based on your situation and personal care plan, we will contact a neighbor, loved one or emergency services and follow-up to confirm help has arrived.
See how it works
You can sign up for your UnitedHealthcare Medicare Advantage plan benefit starting January 1st, 2020. Click here to check your eligibility and to enroll in the Philips Lifeline medical alert service or you can call 1-855-596-7612. Have your UnitedHealthcare member card on hand.
The Self Service Enrollment portal is currently available for the Chrome, Internet Explorer (Windows 10) and Edge (Windows 10) browsers and there is limited support for mobile devices. If you do not have access to a supported browser, please call 1-855-596-7612 to confirm your eligibility and sign up for Philips Lifeline.
At home medical alert systems from Philips Lifeline
We offer solutions that help you maintain your independence in and around your home.
HomeSafe medical alert systems come standard with a landline in-home communicator, which acts as a speaker for two-way communication with the Philips Lifeline Response Center. The help button is lightweight and waterproof(3) so it's safe to wear in the bath or the shower. It can be discreetly worn inside or outside your clothing.
A cellular in-home communicator is available for members who do not have a landline.(2)
HomeSafe Medical alert system with AutoAlert
Members who have a history, fear or risk of falling should consider the AutoAlert option(1), that has all of the advantages of HomeSafe, with the added feature of automatic fall detection. If you are disoriented, immobilized or unconscious and can't press your help button, on your pendant worn around your neck, AutoAlert automatically detects your fall and promptly calls for help. It is designed to distinguish between actual falls and everyday activities.
HomeSafe medical alert system
Press your help button anytime you need help, day or night. HomeSafe medical alert system gives you fast access to a Trained Care Specialist who will dispatch the help you need. Select from either a pendant style or a wristband.